Hexham Middle School uses Schoolcomms to send out school communications to parents/carers via text message and email. Schoolcomms links directly with our school information system so there is no need for parents/carers to register – if we have the correct email address and mobile number in the school system, you will automatically receive emails or texts.

The parent/carer side of Schoolcomms is called School Gateway. School Gateway can be accessed in two ways:

  1. There is a School Gateway app that can be downloaded from the main App Stores (except for Windows and Blackberry phones). The app is a convenient and quick way to access the School Gateway, and it saves the school money when we send you a text message.
  2. You can visit the School Gateway website: www.schoolgateway.com 

For the first time logging into either the app or the website, click on ‘New User’. You will receive a text message with a PIN number which you can then use to log into School Gateway.

If you’re having trouble logging in, it may be because the school doesn’t have your current email and mobile phone number on record. Please contact the school and we will update the details on our system.

Online Payments

Parents/carers can also make online payments via the School Gateway smartphone app or the website. You will also be able to view school meal balances and purchases, and top up school meals money at any time. We will be able to notify you by text or email when new items such as school trips or tickets for events are available for payment on School Gateway. You will also be able to give online consent, where required, for your child to take part in activities.

To set up online payments, you will need to use the website to complete the initial set up using your bank account number and sort code. After this set up, payments can be made on either the website or the app.

To minimise costs, we have set a minimum payment for school meals of £12.00, equivalent to a week’s worth of meal deals, but there is no maximum payment.